Last Updated on January 1, 2025
Anapan AI (Midsummer Technologies Pvt Ltd) ("company", "we", "us", or "our") operates the website https://www.anapan.ai/ ("platform"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. We value the trust you place in us and maintain industry-standard safeguards to protect your data.
This privacy policy ("policy") describes how we collect, use, store, process, disclose, and manage your personal and non-personal information when you access our services through the platform ("services"). This policy does not apply to third-party websites or services that you may access via our platform.
Please review this policy carefully before using or registering on the platform or accessing its content or services.
By clicking "I agree" during sign-up, you ("you", "your") agree to the terms outlined in this policy.
1. Information we collect
We collect personal information when you register or log in to our platform. Some features may be accessible without registration, but most services require you to set up an account.
(i) Information you provide
When you register, interact with support, or engage with features on the platform, you may voluntarily provide us with personal details such as your name and email address. We collect this data through forms, chat interfaces, or other input mechanisms.
We may request additional information from time to time. All such disclosures are assumed to be voluntary. We are not liable for verifying the accuracy or legitimacy of the information you provide.
Refusal to share certain information may limit your ability to use parts of the platform.
This data is collectively referred to as personal information.
(ii) Automatically collected and non-personal information
We also gather technical data such as your IP address, browser type, device attributes, pages visited, cookies, and other diagnostic data ("non-personal information"). This helps us monitor usage patterns, enhance security, and improve user experience.
We use both session and persistent cookies for functionality, including remembering your login during a session or restoring your session in case of connectivity issues. You can disable cookies in your browser settings, though doing so may impact platform features.
The combination of your personal and non-personal data is referred to in this policy as your information.
Your information may be stored on our servers or those of third-party providers under strict confidentiality agreements and in accordance with applicable laws.
2. How we use your information
We use your information to:
Provide and enhance the platform and services
Troubleshoot and resolve issues
Maintain platform integrity and security
Communicate service updates or policy changes
Fulfill any other purpose disclosed at the time of data collection with your consent
Share information with third parties when necessary (as detailed below)
3. Sharing of information
Access to your personal information is restricted to authorized personnel who need it for operational purposes. With your consent, we may share your personal information with trusted vendors, partners, consultants, or service providers who are contractually obligated to maintain confidentiality and data protection.
We do not sell or share your personal information for third-party marketing without your explicit consent.
We may also share your information:
to comply with legal obligations or regulatory requests
to protect the rights, property, or safety of the company or others
during business transfers such as mergers, acquisitions, or restructuring, in accordance with applicable laws
4. Security measures
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Data is encrypted and access is restricted based on role.
However, no system is entirely immune from risks. While we follow best practices, we cannot guarantee absolute security and advise you to take precautions to secure your own devices and credentials.
5. Third-party links and services
The platform may link to external websites ("third-party sites") which may collect data independently. We are not responsible for their content, privacy practices, or use of your information.
These sites may use their own cookies or tracking tools. We encourage you to review their privacy policies before interacting with them.
6. Your rights
Depending on the laws that apply to you, you may have rights including:
Access: Request copies of your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information under certain conditions
Restriction: Ask us to limit processing of your personal information
Objection: Object to certain uses of your personal data
Portability: Request that your data be transferred to another provider or to you
7. Data retention and deletion
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period ends, we will securely delete or anonymize your personal data.
8. Grievance officer
If you have any concerns, complaints, or questions about this policy or your information, please contact our grievance officer:
Name: Prakhar Vats
Email: prakhar@anapan.ai